If you have any queries, please contact the Society on 053 807 3111. You can also browse this website for easy access to a wide range of Society-related information, or log in via the menu to view all your personal medical information online (provided you have registered to use this facility).
For membership, benefits and claims queries
De Beers Benefit Society
053 807 3111 | |
benefitpost@dbbs.co.za | |
053 807 3499 | |
dbbs.co.za | |
De Beers Benefit Society, Kimberley House, 84 Du Toitspan Rd, Kimberley, 8301 | |
PO Box 1922, Kimberley, 8300 |
For pre-authorisations
To pre-authorise hospital admissions, CT and MRI scans
For SA and Namibia-based members: PPSHA
RSA members: 0800 111 669 | |
Non-RSA members: +27 12 679 4022 | |
debeerspreauth@ppsha.co.za | |
www.ppsha.co.za | |
1262 Heuwel Road, Centurion Central, Centurion, 0157 | |
Private Bag X1031, Lyttelton, 0140 |
For Botswana-based members only:
053 807 3111 (Option 6) | |
managedcare@dbbs.co.za |
To pre-authorise the following:
Oncology treatment, PET and CT planning scans; oxygen; artificial limbs; wheelchairs; hearing aids; private nursing; wound care; renal dialysis and in-rooms procedures.
053 807 3111 (Option 6) | |
managedcare@dbbs.co.za |
For disease risk management (DRM)
053 807 3111 (Option 5) | |
DBBSdisease@ppsha.co.za |
For pharmacy/courier pharmacy queries
DSP: Dis-Chem Pharmacies and Dis-Chem Direct
RSA members: 086 122 6668 (Dis-Chem Direct RSA) | |
Non-RSA members: +27 11 589 2788 | |
debeers@dischem.co.za | |
086 529 0228 | |
www.dischem.co.za | |
Private Bag X21, North Riding, 2162 |
TO REPORT SUSPECTED FRAUD
0800 204 724 |
For chronic medicine / stoma authorisations and queries
Mediscor Pharmaceutical Benefits Management
Contact centre: 086 011 3238 | |
ChroniLine: 086 011 9553 | |
Non-RSA members: +27 12 674 8000 | |
Claims enquiries: info@mediscor.co.za | |
Chronic authorisation: preauth@mediscor.co.za | |
Oncology authorisation: dbbsonco@mediscor.co.za | |
Claims enquiries: 012 674 8001 | |
Chronic authorisation fax: 086 615 1509 | |
www.mediscor.co.za | |
PO Box 8796, Centurion, 0046 |
For optometry queries
DSP: Preferred Provider Negotiators (PPN)
RSA members: 086 110 3529 | |
Non-RSA members: +27 41 065 0650 | |
dbbs@ppn.co.za or claims@ppn.co.za | |
041 586 4184 | |
www.ppn.co.za | |
PO Box 12450, Centrahil, 6006 |
For emergency transport / ask a nurse helpline
DSP: ER24
RSA members: 084 124 | |
Non-RSA members: +27 10 205 3000 | |
info@er24.co.za 086 682 8442 | |
www.ER24.co.za |