Contact Us

If you have any queries, please contact the Society on 053 807 3111. You can also browse this website for easy access to a wide range of Society-related information, or log in via the menu to view all your personal medical information online (provided you have registered to use this facility).

For membership, benefits and claims queries

De Beers Benefit Society

053 807 3111
benefitpost@dbbs.co.za
053 807 3499
dbbs.co.za
De Beers Benefit Society, Kimberley House, 84 Du Toitspan Rd, Kimberley, 8301
PO Box 1922, Kimberley, 8300

 

For pre-authorisations

To pre-authorise hospital admissions, CT and MRI scans
For SA and Namibia-based members: PPSHA

RSA members: 0800 111 669
Non-RSA members: +27 12 679 4022
debeerspreauth@ppsha.co.za
www.ppsha.co.za
1262 Heuwel Road, Centurion Central, Centurion, 0157
Private Bag X1031, Lyttelton, 0140

 

For Botswana-based members only:

053 807 3111 (Option 6)
managedcare@dbbs.co.za

 

To pre-authorise the following:
Oncology treatment, PET and CT planning scans; oxygen; artificial limbs; wheelchairs; hearing aids; private nursing; wound care; renal dialysis and in-rooms procedures.

053 807 3111 (Option 6)
managedcare@dbbs.co.za

 

For disease risk management (DRM)

For pharmacy/courier pharmacy queries

DSP: Dis-Chem Pharmacies and Dis-Chem Direct

RSA members: 086 122 6668 (Dis-Chem Direct RSA)
Non-RSA members: +27 11 589 2788
debeers@dischem.co.za
086 529 0228
www.dischem.co.za
Private Bag X21, North Riding, 2162

TO REPORT SUSPECTED FRAUD

0800 204 724

 

For chronic medicine / stoma authorisations and queries

Mediscor Pharmaceutical Benefits Management

Contact centre: 086 011 3238
ChroniLine: 086 011 9553
Non-RSA members: +27 12 674 8000
Claims enquiries: info@mediscor.co.za
Chronic authorisation: preauth@mediscor.co.za
Oncology authorisation: dbbsonco@mediscor.co.za
Claims enquiries: 012 674 8001
Chronic authorisation fax: 086 615 1509
www.mediscor.co.za
PO Box 8796, Centurion, 0046

 

For optometry queries

DSP: Preferred Provider Negotiators (PPN)

RSA members: 086 110 3529
Non-RSA members: +27 41 065 0650
dbbs@ppn.co.za or claims@ppn.co.za
041 586 4184
www.ppn.co.za
PO Box 12450, Centrahil, 6006

 

For emergency transport / ask a nurse helpline

DSP: ER24

RSA members: 084 124
Non-RSA members: +27 10 205 3000
info@er24.co.za 086 682 8442
www.ER24.co.za

Make use of our multi-function Member App to interact with the Society at home or on the go, to make your life easier!

You can download the DBBS Member App from your Play or App Store.
Simply search De Beers Benefit Society in the relevant app store for your device.

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