Contact Us

If you have any general queries, please contact the Society on 053 807 3111. You can also browse this website for easy access to a wide range of Society-related information, or log in via the menu to view all your personal medical information online (provided you have registered to use this facility).

For queries around membership, benefits and claims

De Beers Benefit Society

053 807 3111
benefitpost@dbbs.co.za
053 807 3499
www.dbbs.co.za
De Beers Benefit Society, Kimberley House, 84 Du Toitspan Rd, Kimberley, 8301
PO Box 1922, Kimberley, 8300

 

For Botswana Hospitals only:

053 807 3111 (Option 6)
managedcare@dbbs.co.za

 

To pre-authorise the following:
Oncology treatment, PET and CT planning scans; oxygen; artificial limbs; wheelchairs; hearing aids; private nursing; wound care; renal dialysis and in-rooms procedures

053 807 3111 (Option 6)
managedcare@dbbs.co.za

 

For pre-authorisations

To pre-authorise hospital admissions & CT and MRI scans
For SA and Namiba members: PPSHA

RSA members: 0800 111 669
Non-RSA members: +27 12 679 4022
debeerspreauth@ppsha.co.za
www.ppsha.co.za
1262 Heuwel Road, Centurion Central, Centurion
Private Bag X1031, Lyttelton,0140
Oncology authorisation: dbbsonco@mediscor.co.za
Claims enquiries: 012 674 8001
Chronic authorisation: 086 615 1509
www.mediscor.co.za
PO Box 8796, Centurion, 0046

 

For chronic medicine authorisations and queries, and stoma authorisations

Mediscor Pharmacy Benefit Management

Contact centre: 086 011 3238
ChroniLine: 086 011 9553
Non-RSA members: +27 12 674 8000
Claims enquiries: info@mediscor.co.za
Chronic authorisation: preauth@mediscor.co.za

 

For pharmacy/courier pharmacy queries

DSP: Dis-Chem Pharmacies and Dis-Chem Direct

RSA members: 086 122 6668 (Dis-Chem Direct RSA)
Non-RSA members: +27 11 589 2788
debeers@dischem.co.za
086 529 0228
www.dischem.co.za

 

All Dis-Chem Pharmacies

Dis-Chem Direct, Private Bag X21, North Riding, 2162

 

For optometry queries

DSP: Preferred Provider Negotiators (PPN)

RSA members: 086 110 3529
Non-RSA members: +27 41 506 5900 /a>
dbbs@ppn.co.za or claims@ppn.co.za
041 586 4184
www.ppn.co.za
PO Box 12450, Centrahil, 6006

 

For emergency transport / ask a nurse helpline

DSP: ER24

RSA members: 084 124
Non-RSA members: +27 10 205 3000
info@er24.co.za 086 682 8442
www.ER24.co.za
PO Box 242, Paulshof, 2056
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