Report Fraud

Every year, medical schemes suffer huge financial losses through fraud, as it is estimated that 10% to 15% of all claims are fraudulent.

Although there are certain measures in place to identify suspect claims, it is very difficult for the Society to pick up a fraudulent claim where a service provider (alone or with the knowledge and co–operation of the member) wilfully sets out to defraud the Society.

This is why we need your help. Please join the Society in its effort to offer our members quality healthcare at an affordable price. If you suspect that a Society member or service provider is guilty of fraudulent action, please call the Society’s toll free Fraud Line on 0800204724. All calls will be treated confidentially and you will not be required to disclose your personal details. Alternatively you may make use of our anonymous e–mail facility to report any instances of fraud.

Report fraud
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